Commercial Service Terms

These Commercial Service Terms (the "Terms") govern commercial laundry services provided by WashBodega Inc., a Texas For-Profit Corporation (TX SOS File No. 806341752), located at 6604 W Bellfort Ave, Houston, TX 77035 ("WashBodega," "we," "us"). When you ("Customer") sign a WashBodega Trial Agreement, Sample Quote, or Charter Customer Agreement, you agree to these Terms by reference, as of the version date stated on the document you signed. WashBodega keeps an archive of prior versions; the version that applies to you is the one in effect on the day you signed.

1 Definitions

Agreement

The signed Trial Agreement, Sample Quote, Charter Customer Agreement, or other written instrument signed by Customer that references these Terms.

Cents Portal

The WashBodega customer portal operated through Cents (trycents.com), the WashBodega laundry operating system. All commercial invoicing, payments, order placement, and account management run through this portal.

Commercial Bailment

The limited custody relationship created when WashBodega accepts Customer's laundry for service. Title remains with Customer; WashBodega is responsible only as a bailee under Texas law.

Service Order

A single pickup, drop-off, or batch of laundry processed by WashBodega.

Charter Customer

One of the first ten (10) commercial accounts accepted into the WashBodega Charter Customer Program.

Good Standing

An account is in good standing when (a) all charges or invoices are current under the agreed payment terms, (b) no material breach of the Agreement exists, and (c) paid laundry volume remains within ±25% of the quoted range.

2 Service description

WashBodega will wash, dry, fold, account-tag, and return Customer's commercial laundry as described in Customer's signed Agreement. Items are bagged, weighed, tagged, and tracked from intake to return. Standard turnaround is 24–48 hours from intake. Same-day service may be available where capacity allows but is not guaranteed. Intake weight recorded at WashBodega's facility is binding for purposes of billing and replacement valuation.

3 Customer warranties

Customer represents and warrants, as a condition of this Agreement, that the items tendered to WashBodega:

1. are owned by Customer or by a party that has authorized Customer to engage laundry services on its behalf;
2. are machine-washable under standard commercial cycles and do not require dry cleaning or specialty processes WashBodega has not agreed to provide;
3. are not biohazardous, infectious, contaminated with hazardous chemicals, bodily fluids, blood, sharps, or any material requiring regulated handling under federal, state, or local law;
4. do not contain personal property, documents, currency, jewelry, electronics, or other items of value, and any such property left in items is at Customer's sole risk;
5. are free of pests, infestation, mold, or active infection;
6. do not require special handling, fabric treatment, or care instructions that have not been disclosed in writing at intake.

4 Right to refuse or stop service

WashBodega may, in its reasonable judgment, decline to wash, suspend, or return unwashed any item that (a) violates Section 3, (b) appears damaged, infested, hazardous, or contaminated, or (c) is outside WashBodega's service scope. Refused items will be returned to Customer at the next scheduled exchange.

5 Bailment, title, and risk of loss

This Agreement creates a limited commercial bailment under Texas law. Title to the items remains with Customer at all times. While items are in WashBodega's custody, WashBodega will use commercially reasonable care consistent with established commercial laundry practice. Customer assumes risk of loss for items that are not properly tagged, bagged, or disclosed at intake.

6 Limitation of liability

This limitation is restated in conspicuous form on each signed Agreement. It is a material part of the bargain between WashBodega and Customer.

7 Indemnification by Customer

Customer will indemnify, defend, and hold harmless WashBodega, its officers, employees, and contractors from any third-party claims, damages, fines, regulatory actions, or expenses (including reasonable attorneys' fees) arising from or related to (a) Customer's breach of Section 3 warranties; (b) undisclosed hazardous, regulated, infectious, or contaminated items tendered to WashBodega; or (c) Customer's own negligence or wrongful acts. This obligation survives termination of the Agreement.

8 Notice of claim · 48 hours

Any claim for loss, damage, or mis-handling must be submitted in writing to owner@washbodega.com within 48 hours after Customer receives the returned bag or order, with photographs and a description of the affected items. Claims submitted after 48 hours are waived. WashBodega will acknowledge the claim within two (2) business days and reach a documented resolution within ten (10) business days.

9 Force majeure

Neither party is liable for failure to perform due to acts of God, fire, flood, severe weather (including hurricane and tropical storm events common to the Gulf Coast), utility outage, public-health orders, supply-chain disruption, labor action, vandalism, or other causes beyond the affected party's reasonable control. Performance is suspended for the duration of the event and a reasonable recovery period.

10 Photo, name, and testimonial license

Customer grants WashBodega a non-exclusive, royalty-free, limited license to use Customer's business name, logo, and any photograph of pickup or return that Customer has voluntarily approved, solely for WashBodega's marketing, for a period of twelve (12) months from the effective date of the Agreement. Customer may revoke this license at any time by written request to owner@washbodega.com, after which WashBodega will remove the materials from active marketing within a reasonable time. Customer's individual private information will not be used in marketing without separate written consent.

11 Privacy and data

WashBodega collects only the information needed to provide service, follow up with proposals, and meet its legal obligations. WashBodega does not sell Customer information. Customer may request deletion at any time by writing to owner@washbodega.com, subject to records WashBodega is required to retain by law.

12 Payment terms · Auto-Pay default

Default — Auto-Pay. Customer's payment method on file (credit card, debit card, or ACH) in the Cents Portal is charged automatically on the day each Service Order completes. Receipts are issued by email and in the Cents Portal at the moment of charge. Customer is responsible for maintaining a valid payment method while the account is active.

Failed payments. If a charge fails, WashBodega will retry up to three (3) times over five (5) days and notify Customer by email. Service may pause if no valid payment method is in place after the third failure.

Alternate terms. Net 15, Net 30, and Annual Prepay (10% discount) are available on written request and at WashBodega's discretion. Net 30 is offered after 90 days of clean Auto-Pay history. Specific payment terms applicable to Customer are stated on Customer's signed Quote.

Late payment. Past-due invoice balances accrue interest at 1.5% per month (or the maximum lawful rate, whichever is lower). Annual Prepay accounts are reconciled at month 12 (over-estimate refunded; under-estimate billed Net 15).

Taxes. Quoted prices do not include Texas sales or use tax. Customer is responsible for any applicable tax unless a valid exemption certificate is on file.

13 Cancellation, changes, and suspension

1. No long-term contract. Either party may cancel commercial service with 30 days written notice. No termination fee.
2. Rate changes. WashBodega may change non-charter rates with 30 days written notice. The Charter rate lock supersedes general rate changes for the twelve-month term, subject to the Good Standing condition.
3. Volume credits. Tier credits adjust automatically based on paid monthly laundry volume.
4. Service suspension. WashBodega may suspend service for non-payment beyond 30 days past due (Net 15) or 45 days past due (Net 30), in each case after written notice and a cure window (7 days for Net 15; 14 days for Net 30).
5. Termination for cause. WashBodega may terminate for cause for non-payment beyond the cure window, material breach, fraud, or breach of Section 3 warranties. Customer may terminate for cause if WashBodega materially breaches and fails to cure within 14 days of written notice.

14 Charter Customer terms

If Customer is accepted as a Charter Customer, the following additional terms apply for twelve (12) months from the first paid Service Order:

1. Eligibility. First ten (10) commercial accounts to complete a paid trial and execute the Charter Customer Agreement, accepted by WashBodega in its reasonable judgment based on operational fit and service area.
2. Price lock. The per-pound rates and core service tiers in effect on the Charter Customer Agreement date are locked for twelve (12) months, conditional on the account remaining in Good Standing.
3. Photo, name, logo license. Same as Section 10, for the twelve-month Charter term; renewable by mutual agreement.
4. Termination for cause. WashBodega may terminate or modify charter status for cause (per Section 13.5) with notice as required by the Charter Customer Agreement.
5. Program closure. The Charter program closes when ten (10) spots fill or on 2026-07-31, whichever comes first. No new charters after closure.

15 Governing law, venue, and jury waiver

This Agreement and these Terms are governed by the laws of the State of Texas without regard to its conflicts-of-law principles. The parties consent to the exclusive jurisdiction and venue of state and federal courts located in Harris County, Texas, for any dispute arising from this Agreement. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A JURY TRIAL in connection with any matter arising under this Agreement.

16 Dispute resolution

Before filing suit, the parties will attempt in good faith to resolve any dispute through direct discussion for not less than thirty (30) days, beginning when the disputing party gives written notice of the dispute (email to owner@washbodega.com is sufficient). This requirement does not apply to suits seeking injunctive relief.

17 Modifications to these Terms

WashBodega may update these Terms from time to time. The version of these Terms that applies to Customer is the version in effect on the date Customer signed Customer's Agreement, as recorded in the version line on that signed document. WashBodega maintains an archive of prior versions at washbodega.com/commercial/terms/archive and will provide any prior version on written request. Updates do not retroactively apply to Customers without their separate written consent. If Customer renews or signs a new Agreement, the then-current Terms apply to that new Agreement.

18 Miscellaneous

1. Entire agreement. Customer's signed Agreement plus these Terms is the entire agreement of the parties on its subject and supersedes prior discussions.
2. Amendment. Any change to Customer's signed Agreement must be in writing and signed by both parties.
3. Severability. If any provision is unenforceable, the rest remains in effect, and the unenforceable provision will be construed to give it the maximum permitted effect.
4. No waiver. A failure to enforce a right is not a waiver of it.
5. Independent contractors. The parties are independent contractors; this Agreement does not create a partnership, joint venture, agency, or employment relationship.
6. Assignment. Customer may not assign without WashBodega's written consent. WashBodega may assign to a successor of substantially all of its business.
7. Notice. Notices to WashBodega: owner@washbodega.com or 6604 W Bellfort Ave, Houston, TX 77035. Notices to Customer: the address and email in Customer's signed Agreement.
8. Counterparts and signatures. The Agreement may be signed in counterparts, including by electronic signature, each of which is an original and all of which together form one agreement.
9. Headings. Section headings are for convenience only and do not affect interpretation.
10. Order of precedence. If there is a conflict between Customer's signed Agreement and these Terms, the signed Agreement controls only as to (a) price, (b) the services described, (c) payment terms selected, and (d) conspicuous provisions specifically negotiated; otherwise, these Terms control.

Version history

Not legal advice. These Terms were prepared as a commercial services document and are not legal advice. WashBodega recommends Customer have these Terms reviewed by counsel before signing if Customer has any questions. The conspicuous liability cap in Section 6 is also restated on each signed Agreement; the Texas Deceptive Trade Practices Act carve-out is preserved per Texas law. WashBodega Inc. is a Texas For-Profit Corporation in good standing (TX SOS File No. 806341752).